Customer Review

Paul

Countries visitedAlgeria and Tunisia
Date of tourMarch 2023
Basically, the trip was great and my experiences special.  Especially after having being in Morocco through another tour agency in late Feb & early March.  For the most part, you did an excellent job supplying me with information about what I could expect and how the trip would proceed.  And interacting with you was great; just sorry we did not get to meet when I was in Tunisia.
 
  • Perhaps prior trips to Algeria did not go well for some of your clients or something happened in the souks/medinas in Algiers or Constantine, but your strong pre-trip caution about not trying to buy souvenirs & items when traveling about in Algeria but instead do so at the Algiers airport really struck me as off the mark.  Not at all my experience as I happily plunged into the souks/medinas which I thought were great.  Besides, what the Algiers airport had for sale was crummy in my view. 
  • I think it would be fine if you conveyed for people wanting to tour Algeria that the country is not very used to tourists or geared for tourism the way Tunisia  & Morocco are.  But to say don’t make purchases in the souks/medinas is off the mark for people like myself who considered these places and the people with whom I interacted among the highlights of my time there.
  • What I say next about Algeria may not be easy for you to convey to future clients or good business-wise for you.  I was not turned off by the constant “escorts”–i.e., police security–whenever we traveled outside of the cities.  I never felt restricted or under scrutiny in Algeria, but others not alerted in advance to the emphasis on security or who have not previously traveled in third-world countries like Syria or Myanmar where a government/military presence is often very evident, might be put off by Algeria.
  • Finally regarding Algeria, something I would not have thought to ask you in advance and another tricky issue for you business wise, what would be a really effective minimum stay in the country?  My only regret about Algeria was that I could not stay long enough or travel around (e.g., go south as I was able to do in Tunisia & Morocco.  One estimate I received was a minimum of 10-14 days to do justice to Algeria – In this sense, would I go again to Algeria?  YES, only I would stay longer.
  • Tunisia, as a smaller nation, was much more manageable touring in 6-7 days.  A really great tour.
  • Nourdenne, my guide-driver in Tunisia, is very good.  Knowledgeable, conveys information clearly, listens, adapts to individual traveler’s interests, good sense of humor, etc.  Fun to be around. 
  • Going into the mountains and south in Tunisia really added to the tour and helped give a broad sense of what the country is like & its culture.
  • It was a special treat to be in Tunisia on Independence Day with all the patriotic music on the radio and Nourdenne singing, if off key, lustily & with great gusto.
  • The hotels through my tour were if anything much more than I really needed.  Can’t say much about hotel food, especially the evening offerings–just “hotel” food without, in my view, much local or national focus.  In this sense, I really appreciated Ahcicin’s taking me out on several evenings at local places so I didn’t have to eat in the hotel. 
All in all, Kevin, despite what I fear many of my comments may seem negative, I loved my trip and the way you organized it.  I have already recommended Mosaic North Africa and your services to several people.
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About the author

Joshua Mok has been living in Tunisia since 2016. He has traveled extensively throughout the country, and has firsthand experience with the language, people, and culture of North Africa. It is his passion to introduce to others some of the best destinations in North Africa that he has experienced.

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