At Mosaic North Africa, we believe exceptional travel experiences are built through exceptional partnerships.
We proudly collaborate with travel advisors, host agencies, tour operators, and referral partners around the world to deliver seamless, authentic, and personalized journeys throughout Tunisia, Algeria, Morocco, and Mauritania.
Whether you are seeking a trusted local expert to operate a custom itinerary under your brand or wish to connect your clients with destination specialists, our team provides dependable support from the earliest planning stages through the completion of travel.
Our commitment is simple:
You take care of your clients. We take care of North Africa.
Agencies choose to work with us because we provide:
We recognize that every agency operates differently. To support a variety of business models, we offer the following partnership arrangements
This is our preferred partnership model. Designed for agencies that wish to remain the primary point of contact with their clients while leveraging our local expertise and operational capabilities.
Under this arrangement:
As our preferred partnership model, we provide confidential net rates for our services. Your agency determines the final selling price and retains the difference as its margin.
Why Advisors Prefer This Model
We are pleased to support travel advisors through confidential net pricing arrangements. Advisors remain the primary client contact while we provide expert destination management and operational support throughout the client’s journey.
For agency partners who prefer a traditional commission structure, commissionable gross rates may be offered on eligible services.
Under this arrangement:
Commissionable rates may be offered to agency partners upon request and on eligible services. Applicable commission levels will be communicated and confirmed prior to booking.
Some agencies prefer to introduce clients requiring destination expertise without remaining involved in itinerary planning and operational management.
Under our Referral Program:
Our Referral Policy
Referral commissions are earned only upon completion of travel and receipt of all client payments.
Referral commissions become payable only after:
Referral commissions are earned upon the successful completion of travel. Commissions are payable only after the client’s account has been paid in full and all travel services have been completed.
Additional Terms
No referral commission shall be due for cancelled bookings, partially refunded bookings, disputed transactions, chargebacks, or bookings for which payment has not been received in full.
Referral commission levels vary depending on the nature and scope of the booking and will be confirmed prior to travel.
Trust is essential to successful partnerships.
Clients introduced and managed by the originating agency remain the responsibility of that agency. We act solely as the destination management provider and will not actively market our services directly to those clients.
Where the referring agency elects to transfer the client relationship to our team, we will provide professional service to the referred traveler while honoring any agreed referral terms.
We do not intentionally solicit future business directly from clients introduced through white-label partnerships and will respect any non-solicitation provisions set forth in separate written agreements.
Travel plans can change unexpectedly.
Our local operations team remains available throughout the client’s journey to assist with:
We welcome partnerships with:
We would be delighted to explore how we can work together.
Please contact us with:
To begin a conversation about partnering with us, please contact:
info@mosaicnorthafrica.com or complete our Inquiry Form below.